SK Audiology, Inc.
8118 N Milwaukee Ave, Suite 101
Niles, IL 60714
Phone: 847-696-7981

Effective Date: September 9, 2026

SK Audiology, Inc. (“SK Audiology,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy describes how we collect, use, protect, and disclose information obtained through our website and our communications with patients, including SMS/text messaging.

We may collect information that you voluntarily provide to us, including:

• Name
• Mailing address
• Email address
• Telephone or mobile phone number
• Appointment-related information
• Information submitted through forms on our website
• Communication preferences, including SMS/text messaging preferences
• Other information you choose to provide when contacting our office

As a healthcare provider, SK Audiology may also collect and maintain health information in connection with providing audiology and hearing healthcare services. Protected health information is handled in accordance with applicable healthcare privacy requirements and our applicable Notice of Privacy Practices.

Information collected by SK Audiology may be used to:

• Schedule, confirm, change, or remind you about appointments
• Communicate with you regarding services provided by SK Audiology
• Respond to questions or requests
• Provide patient-related administrative communications
• Send SMS/text messages when you have consented to receive them
• Operate and improve our website and services
• Meet legal, regulatory, healthcare, and business requirements

If you provide your mobile telephone number and consent to receive SMS/text messages from SK Audiology, we may use your number to send appointment reminders, appointment confirmations, scheduling information, and other practice-related communications.

Mobile information, including mobile phone numbers, SMS opt-in data, and SMS consent, will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

We may use service providers that assist us in delivering communications and operating our services, subject to applicable privacy and security requirements. SMS consent and opt-in information will not be provided to third parties for their own marketing or promotional use.

Message frequency varies depending on your appointments and interactions with SK Audiology.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a text message from SK Audiology. You may reply HELP for assistance or contact SK Audiology at 847-696-7981.

Opting out of text messages does not prevent you from receiving healthcare services from SK Audiology and does not prevent us from communicating with you through other appropriate methods.

We do not sell or rent your personal information.

We may disclose information when reasonably necessary to:

• Provide healthcare or administrative services requested by you
• Work with service providers that perform services on our behalf
• Process or manage communications and appointments
• Comply with applicable laws, regulations, court orders, or governmental requests
• Protect the rights, safety, or property of SK Audiology, our patients, or others

Any disclosure of protected health information is subject to applicable healthcare privacy requirements.

SMS opt-in data and consent are excluded from any sharing described above and will not be shared with third parties or affiliates for marketing or promotional purposes.

SK Audiology uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure.

No internet, electronic, or mobile communication system can be guaranteed to be completely secure. Patients should avoid including unnecessary sensitive medical information in text messages.

Our website may collect limited technical information, such as browser type, device information, IP address, or website usage information. Cookies and similar technologies may be used to help operate and improve the website.

Our website and practice operations may use third-party service providers to support website hosting, scheduling, electronic medical records, communications, or other operational functions. These providers may process information as necessary to perform services on our behalf and are subject to applicable contractual, privacy, and legal requirements.

You may contact SK Audiology to:

• Ask questions about this Privacy Policy
• Update certain contact information
• Change communication preferences
• Request that SMS/text messages stop

To stop SMS messages, reply STOP to a message from SK Audiology.

SK Audiology may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. Updates will be posted on our website with a revised effective date.

Questions regarding this Privacy Policy may be directed to:

SK Audiology, Inc.
8118 N Milwaukee Ave, Suite 101
Niles, IL 60714
Phone: 847-696-7981